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Terms of use

CustoMedi Terms and Conditions

1. General Provisions
The purpose of this Terms and Conditions is to detail the rights, obligations, responsibilities and other necessary matters in the use of the CustoMedi website (currently available at www.CustoMedi.com) and services as offered by CustoMedi, under Sunhealthcare International Inc.

The person who wishes to become a user agrees to these Terms by clicking the " Agree" button after going through general contractual clauses which specified by the company. Matters concerning the rights, duties and responsibilities of users and the company, other than those set forth in this Agreement shall be subject to the related statutes of Republic of Korea.
2. Effectuation and Amendment
This Agreement shall become effective when the user subscribes to the Service and accepts the provisions of this Agreement, which will be displayed on the Service screen or put on pubic notice, otherwise.

The CustoMedi reserves the right to amend this Agreement, either partially or wholly, from time to time, as required. The amended Agreement will be put on public notice on the Service screen so that the user may see it.

The user may stop using the Service and cancel his/her registration as a member, if he/she does not agree to the amended Agreement. The user’s continued use of the Service will constitute his/her consent to the amended Agreement.

Concerning matters stipulated in this Agreement, this Agreement shall prevail over other relevant laws and regulations. Concerning matters not covered by this Agreement, relevant laws or regulations or commercial practices, such as the Telecommunications Basic Act, the Telecommunications Business Act, the Act on Promotion of Information and Communication Network Utilization and Information Protection, the Regulations concerning the Information and Communication Ethics Committee’s Deliberations, the Code of Ethics concerning Information and Communication, and the Computer
3. Definitions
The following terms used in this Agreement shall have their meanings defined in the following way:
  • 1) “The user” means a member or a non-member when connecting to and using the Service provided by the CustoMedi.
  • 2) “A member” means a person who has consented to the provisions of this Agreement and been issued his/her ID and PASSWORD.
  • 3) “A non-member” means a person using the Service provided the CustoMedi without subscribing as a member.
  • 4) “ID” means the e-mail address selected by a member and provided to the CustoMedi for identification and more efficient use of the Service
  • 5) “PASSWORD” means a combination of letters and numbers selected by the user for protection of his/her personal information.
  • 6) “Cancellation of the Service” means the expression of the intention of either the user or the CustoMedi to terminate the use of the Service.
Except for those stated in Paragraph 1, the definitions of the terms used in this Agreement shall follow what is stipulated by the relevant laws and regulations or services.
4. Effectuation of the Contract for the Use of the Service
The Contract for the use of the Service shall be deemed to have been made automatically by the user’s consent to the provisions of this Agreement.
5. Application for the Use of the Service
The user shall apply for the use of the Service by filling in his/her personal information as required by the form provided by the SearchHopspital on the member information screen.
6. Amendment
A member shall update his/her submitted personal information as required through the information management process. All responsibilities shall lie with the member in this respect including any penalties that may result from his/her failure to update their personal information.
7. Use of the Service
In the event of the inability to provide the Service due to an internal problem, the CustoMedi will notify members or put out a public notice on relevant sites.

The Service will be provided around the clock, provided that the Service may be temporarily stopped when there is an internal problem or an operational requirement. This includes periodical system checks, in which case the CustoMedi will give users the relevant notice.
8. Change of the Contents of the Service and Stoppage of the Service
The CustoMedi reserves the right to change the contents of the Service or stop the Service after giving relevant notice in advance and shall not be held responsible for any outcomes thereafter.
9. Provision of Information and Commercial Advertisements
The CustoMedi may provide members with commercial advertisements or information regarded as necessary in connection with members’ use of the Service. This may be via e-mail, ordinary mail, short message Service (SMS), direct mail (DM) or internet messenger. A member may refuse to receive unwanted information.

In connection with the operation of the Service, the CustoMedi may carry commercial advertisements on the Service screen, the Homepage, or e-mail messages.
10. Deletion of Bulletin Board Posts
When matters posted by a member on the bulletin board or otherwise registered in connection with the Service are judged to fall into the following categories, the CustoMedi may delete it without prior notice and shall not be held responsible for any result that may be caused by it:

Contents defaming the honor of the CustoMedi, another member, or a third party through slander or libel.

Contents disturbing public order or established social customs and morals.

Contents associated with a criminal act.

Contents infringing on a third party’s copyright or other rights.

Contents not in alignment with the nature of the Service.

Contents in violation of other relevant laws or regulations or rules set by the CustoMedi.
11. Copyright of Matters Posted on the Bulletin Board
The copyright of matters posted on the bulletin board by a member shall belong to that member, but the CustoMedi may use such posts in the other services it provides.

A member shall be solely responsible for any result that may be caused by his/her matters posted on the bulletin board, including infringement of others’ copyright (program copyright included), under the Civil Law or the Penal Code.

A member shall not use information or material provided by the Service for a commercial purpose, including rearrangement or sale of such material
12. The CustoMedi’s Ownership
The CustoMedi reserves all rights, including intellectual property rights, concerning the Service. This also includes the software, images, marks, logos, designs, Service names, information and trademarks related to it.

Unless explicitly approved by the CustoMedi, a member shall not (cause to) change, lease, lend, sell, distribute, transfer, sublicense, establish collateral right or be engaged in the commercial use, either partially or wholly, concerning the rights stated in Paragraph 1.
13. Members’ Obligations and Protection of Information concerning Others
When subscribing to the Service, a member shall provide correct and updated personal information.

A member shall not be engaged in the following acts:
  • 1) An act causing harm to others, including:
    • a) Using another person’s ID or PASSWORD.
    • b) Making false statements concerning relationships with a specified person.
    • c) Making a (false) statement intended to slander or defame others.
    • d) Distribution of false information to cause property-related advantage or disadvantage for oneself or a specified person.
  • 2) Putting or offering the following on the bulletin board or sending it via e-mail:
    • a)Unnecessary or unapproved advertisement or sales promotional material or junk email, spam mail, chain letters, or any type of pyramid scheme.
    • b) Obscene material, text, software, music, photo, graphics or video messages (“contents”).
    • c) Contents unauthorized by the party holding the relevant rights (including intellectual property rights).
    • d) Software viruses intended to destroy, disturb, or limit the functions of computer software/ hardware or telecommunications equipment.
    • e) Collecting or saving other users’ personal information.
    • f) Other illegal or dishonest acts.
  • 3) A member shall comply with relevant laws and regulations
14. Obligations of the CustoMedi
The CustoMedi shall provide a stable Service without interruption under this Agreement.

The CustoMedi shall promptly deal with the reasonable opinions or complaints raised by members. It shall inform the relevant member of the reason and expected time frame when it is difficult to handle such opinions or complaints promptly.

The CustoMedi will do its best to protect members’ personal information under the relevant laws and regulations and Article 15 hereof.
15. Protection of Personal Information
The CustoMedi collects members’ general information based on what they submit at the time of subscription to the Service. Such information is used in connection with the purpose of carrying out this Agreement and providing the Service.

The CustoMedi shall not disclose members’ personal information in the course of providing the Service to a third party. Additionally, such information shall not be used for commercial purposes without members’ prior consent, provided that what is stated in Paragraph 2 does not apply due to the following events:
  • 1) When there is a request from a relevant government institution for investigation under law.
  • 2) When there is a request from the Information Communication Ethics Committee.
  • 3) When there is a request in accordance with the procedures stipulated in the relevant laws and regulations.
16. Service Fee
With the exception of information or services provided on a fee-for-service basis, the Service is provided free.
Additional Rules
(Effectuation) This Agreement shall become effective on December 1, 2020.